Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

Registration and Account Creation:

• Full name
• Email address
• Phone number
• Date of birth
• Educational background (university, degree, graduation year)
• Current employment status
• Location (city, state)
• Password and security credentials

When Using Our Services:

• Resume/CV uploads
• Career goals and objectives
• Work experience and skills
• LinkedIn profile URL
• Professional references
• Salary expectations and career preferences
• Communication preferences
• Feedback and survey responses

Payment Information:

• Billing name and address
• Payment method details (processed securely through third-party payment processors)
• Transaction history
• Invoice information

Communication with Us:

• Content of messages, emails, and support tickets
• Phone call recordings (with notice and consent)
• Chat transcripts
• Feedback and testimonials

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information:

Device and Usage Information:

• IP address
• Browser type and version
• Operating system
• Device type (mobile, tablet, desktop)
• Screen resolution
• Language preferences
• Time zone settings

Website Activity:

• Pages visited and time spent on pages
• Referring website URLs
• Search terms used to find our website
• Click patterns and navigation paths
• Date and time of visits
• Files downloaded
• Links clicked

Cookies and Tracking Technologies:

• Session cookies (temporary)
• Persistent cookies (stored on your device)
• Web beacons and pixel tags
• Local storage data
• Analytics and performance cookies

1.3 Information from Third Parties

We may receive information about you from:

Social Media Platforms:

• Profile information (if you connect via LinkedIn, Facebook, Google)
• Professional background and connections
• Public posts and activity

Business Partners:

• Referral sources
• Co-marketing partners
• Event organizers

Public Sources:

• Publicly available information from professional networks
• Industry databases
• Public records

Payment Processors:

• Transaction confirmation and payment status
• Fraud detection information

2. How We Use Your Information

We use your information for the following purposes:

2.1 Providing and Improving Services

• Account Management: Create and manage your account, authenticate users, and provide customer support
• Service Delivery: Deliver coaching sessions, courses, and educational content you have purchased
• Personalization: Customize your experience and provide relevant content and recommendations
• Communication: Send you service-related announcements, updates, and confirmations
• Customer Support: Respond to your inquiries, requests, and feedback
• Quality Improvement: Analyze usage patterns to improve our website, services, and user experience

2.2 Business Operations

• Payment Processing: Process transactions and send billing statements and payment confirmations
• Fraud Prevention: Detect and prevent fraudulent activities, unauthorized access, and security threats
• Legal Compliance: Comply with legal obligations, regulations, and lawful requests from authorities
• Contract Enforcement: Enforce our Terms of Use and other agreements
• Business Analytics: Conduct internal research, analytics, and business intelligence

2.3 Marketing and Communications

• Promotional Content: Send newsletters, marketing materials, and promotional offers (with your consent)
• Event Invitations: Inform you about webinars, workshops, and events
• Product Updates: Notify you about new services, features, and programs
• Surveys and Feedback: Request feedback to improve our services
• Testimonials: Display reviews and testimonials (with your permission)

Note: You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us.

2.4 Legal and Safety Purposes

• Protect the rights, property, and safety of Kochright, our users, and the public
• Investigate and address violations of our Terms of Use
• Respond to legal claims and comply with legal processes
• Prevent illegal activities, fraud, and abuse

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers and Business Partners

We share information with trusted third-party service providers who assist us in:

• Payment Processing: Razorpay, Stripe, PayPal, or other payment gateways
• Email Services: SendGrid, Mailchimp, or other email platforms
• Analytics: Google Analytics, Facebook Pixel, or similar tools
• Customer Support: Help desk and ticketing systems
• Cloud Storage: AWS, Google Cloud, or other hosting providers
• Communication Tools: Zoom, Google Meet, or video conferencing platforms
• Marketing Automation: CRM systems and marketing platforms

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Professional Coaches and Mentors

When you enroll in coaching programs, we share relevant information with your assigned coach, including:

• Your name, contact information, and professional background
• Career goals, challenges, and preferences
• Resume, portfolio, or work samples
• Progress notes and feedback from previous sessions

Coaches are bound by confidentiality obligations and may not use your information for unauthorized purposes.

3.3 Business Transfers

If Kochright is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. You will be notified of any change in ownership or control of your information.

3.4 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or legal processes
• Lawful requests from government authorities or law enforcement
• Protection of our legal rights and interests
• Investigation of fraud, security issues, or violations of our Terms

3.5 With Your Consent

We may share your information with third parties when you explicitly consent, such as:

• Sharing testimonials on our website or social media
• Referring you to partner organizations or employers (with your permission)
• Participating in co-branded programs or events

3.6 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you, such as:

• Industry trends and statistics
• Usage patterns and insights
• Research findings and reports

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your experience.

4.2 Types of Cookies We Use

Essential Cookies (Required):

• Session management and authentication
• Security and fraud prevention
• Basic website functionality
• Shopping cart and checkout processes

Performance Cookies (Optional):

• Website analytics and traffic monitoring
• Page load times and error tracking
• User behavior and navigation patterns

Functional Cookies (Optional):

• Language and location preferences
• Customized content and recommendations
• Remember your login status

Marketing Cookies (Optional):

• Targeted advertising and retargeting
• Social media integration
• Campaign tracking and attribution
• Conversion measurement

4.3 Third-Party Cookies

We use third-party cookies from:

• Google Analytics: Website traffic and user behavior analysis
• Facebook Pixel: Ad targeting and conversion tracking
• LinkedIn Insight Tag: Professional audience insights
• YouTube: Embedded video content
• Payment Processors: Secure transaction processing

4.4 Managing Cookies

You can control cookies through:

Browser Settings:

• Most browsers allow you to block or delete cookies
• You can set your browser to notify you before accepting cookies
• Disabling cookies may affect website functionality

Opt-Out Tools:

• Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
• Network Advertising Initiative: https://optout.networkadvertising.org
• Digital Advertising Alliance: https://optout.aboutads.info

Our Cookie Consent Tool: We provide a cookie consent banner when you first visit our website, allowing you to accept or reject non-essential cookies.

5. Data Security

5.1 Security Measures

We implement industry-standard security measures to protect your information:

Technical Safeguards:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Secure payment processing (PCI-DSS compliant)
• Firewall protection and intrusion detection
• Regular security audits and vulnerability assessments

Administrative Safeguards:

• Access controls and authentication requirements
• Employee training on data protection
• Confidentiality agreements with staff and contractors
• Incident response and breach notification procedures

Physical Safeguards:

• Secure data centers with restricted access
• Environmental controls and disaster recovery
• Backup and redundancy systems

5.2 Your Responsibility

You are responsible for:

• Maintaining the confidentiality of your password
• Using strong, unique passwords
• Logging out after using shared devices
• Notifying us immediately of unauthorized access
• Keeping your contact information up to date

5.3 No Absolute Security

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk.

6. Data Retention

6.1 How Long We Keep Your Information

We retain your information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Prevent fraud and ensure security

Retention Periods:

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Data may be deleted after 3 years of inactivity (with notice)
• Transaction Records: Retained for 7 years for tax and accounting purposes
• Marketing Data: Retained until you opt out or request deletion
• Legal Compliance: Data retained as required by applicable laws

6.2 Deletion Requests

You may request deletion of your account and personal information at any time (subject to Section 7 – Your Rights and Choices).

7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

• Access the personal information we hold about you
• Request a copy of your data in a portable format
• Correct inaccurate or incomplete information
• Update your profile and preferences

How to Exercise: Log into your account or contact us at karthik@kochright.com

7.2 Deletion and Erasure

You have the right to:

• Request deletion of your account and personal information
• Withdraw consent for data processing
• Object to certain uses of your information

Limitations: We may retain certain information if required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).

How to Exercise: Email karthik@kochright.com with “Data Deletion Request” in the subject line.

7.3 Marketing Opt-Out

You can opt out of marketing communications by:

• Clicking “Unsubscribe” in any marketing email
• Adjusting your email preferences in your account settings
• Contacting us at karthik@kochright.com

Note: You will still receive transactional emails (account notifications, service updates, receipts).

7.4 Cookie Preferences

You can manage cookie preferences through:

• Our cookie consent tool on the website
• Your browser settings (to block or delete cookies)
• Third-party opt-out tools (listed in Section 4.4)

7.5 Do Not Track (DNT)

Some browsers support “Do Not Track” signals. Currently, there is no universal standard for DNT, and our website does not respond to DNT signals. We honor opt-out preferences expressed through our cookie consent tool.

7.6 Right to Lodge a Complaint

If you believe we have violated your privacy rights, you have the right to lodge a complaint with:

• Data Protection Authority: [If applicable under Indian law or if you operate in EU/other jurisdictions]
• Consumer Protection Authorities: Ministry of Consumer Affairs, India
• Legal Remedies: Pursue legal action in accordance with applicable laws

8. International Data Transfers

8.1 Data Storage and Processing

Your information may be stored and processed in:

• India (primary location)
• Other countries where our service providers operate

8.2 Cross-Border Transfers

If you are located outside India, please note that:

• Your information will be transferred to and processed in India
• Indian data protection laws may differ from those in your country
• By using our services, you consent to such transfers

8.3 Safeguards for Transfers

When transferring data internationally, we ensure adequate safeguards through:

• Standard contractual clauses
• Data processing agreements with service providers
• Compliance with applicable data protection regulations

9. Children’s Privacy

9.1 Age Restrictions

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9.2 Parental Consent

If you are under 18, you may only use our services under the supervision of a parent or legal guardian who agrees to our Terms of Use and Privacy Policy.

9.3 Discovery of Children’s Data

If we discover that we have inadvertently collected information from a child under 18 without parental consent, we will:

• Delete the information immediately
• Notify the parent or guardian (if contact information is available)
• Prevent further collection from that individual

9.4 Reporting

If you believe we have collected information from a child without proper consent, please contact us immediately at karthik@kochright.com.

10. Third-Party Websites and Services

10.1 External Links

Our website may contain links to third-party websites, including:

• Social media platforms (LinkedIn, Facebook, Twitter)
• Partner websites and resources
• Payment processors
• Job boards and career sites

10.2 No Responsibility

We are not responsible for:

• The privacy practices of third-party websites
• Content or accuracy of external sites
• Security of information you provide to third parties

10.3 Review Third-Party Policies

We encourage you to review the privacy policies of any third-party websites you visit. Their practices are not governed by this Privacy Policy.

10.4 Social Media Features

Our website may include social media features and widgets (e.g., LinkedIn share button, Facebook “Like” button). These features may collect your IP address and page activity and may set cookies. Social media features are governed by the privacy policies of the respective platforms.

11. Changes to This Privacy Policy

11.1 Right to Modify

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website.

The “Last Updated” date at the top of this page indicates when the policy was last revised.

11.2 Notification of Changes

For material changes to this Privacy Policy, we will:

• Post a prominent notice on our website
• Send an email notification to registered users
• Require re-acceptance of the updated policy for continued use

11.3 Your Acceptance

Your continued use of our website and services after changes are posted constitutes your acceptance of the updated Privacy Policy.

If you do not agree with the changes, you must stop using our services and may request deletion of your account.

11.4 Reviewing Updates

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

12. Contact Us

12.1 Questions and Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: karthik@kochright.com Subject Line: “Privacy Policy Inquiry” Website: www.kochright.in

Business Name: Kochright Business Address: Chennai, India

12.2 Data Protection Officer (If Applicable)

If required by law, we will appoint a Data Protection Officer. Contact details will be provided here once appointed.

12.3 Response Time

We will respond to your inquiries within:

• General Questions: 7 business days
• Data Access/Deletion Requests: 30 days
• Urgent Security Issues: 48 hours

12.4 Submitting Requests

When submitting data access, correction, or deletion requests, please provide:

• Your full name and email address associated with your account
• Specific details about your request
• Verification of your identity (for security purposes)
• Preferred method of response

13. India-Specific Provisions

13.1 Compliance with Indian Laws

This Privacy Policy complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Consumer Protection Act, 2019
• Other applicable Indian data protection laws and regulations

13.2 Sensitive Personal Data

Under Indian law, sensitive personal data includes:

• Passwords
• Financial information (bank account, credit card, debit card, payment details)
• Physical, physiological, and mental health conditions
• Sexual orientation
• Medical records and history
• Biometric information

We collect and process sensitive personal data only with your consent and implement enhanced security measures.

13.3 Data Localization

We primarily store and process your data within India. When data is transferred outside India, we ensure compliance with applicable data localization requirements.

13.4 Grievance Officer

In compliance with Indian regulations, we have appointed a Grievance Officer to address privacy complaints:

Grievance Officer: [Karthik] Email: karthik@kochright.com Subject Line: “Privacy Grievance” Response Time: Within 30 days of receipt

14. EU and International Users

14.1 GDPR Compliance (If Applicable)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing:

• Consent for marketing communications and non-essential cookies
• Contract performance for service delivery
• Legitimate interests for business operations and analytics
• Legal obligations for compliance requirements

Additional Rights:

• Right to data portability
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with your local supervisory authority

14.2 International Data Transfer Safeguards

For EU users, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions (where applicable)
• Appropriate safeguards as required by GDPR

15. Data Breach Notification

15.1 Security Incident Response

In the event of a data breach that affects your personal information, we will:

• Investigate the incident promptly
• Take immediate action to contain and mitigate the breach
• Assess the scope and impact of the breach
• Notify affected users without undue delay

15.2 Notification Requirements

We will notify you of a breach if it poses a risk to your rights and freedoms. The notification will include:

• Nature of the breach and affected data
• Potential consequences and risks
• Measures taken to address the breach
• Recommended actions you should take
• Contact information for further inquiries

15.3 Regulatory Reporting

We will report data breaches to relevant authorities as required by law, including:

• Within 72 hours (for GDPR-covered breaches)
• As specified by Indian regulations
• To law enforcement if criminal activity is suspected

16. Automated Decision-Making

16.1 Limited Use

We may use automated decision-making or profiling in limited circumstances, such as:

• Recommending relevant courses or coaching programs
• Personalizing content based on your interests
• Fraud detection and risk assessment

16.2 Your Rights

You have the right to:

• Request human review of automated decisions
• Contest automated decisions that significantly affect you
• Opt out of profiling for marketing purposes

17. Data Protection Best Practices

17.1 Our Commitments

We are committed to:

• Privacy by Design: Building privacy into our systems and processes from the start
• Data Minimization: Collecting only the information necessary for specified purposes
• Purpose Limitation: Using data only for the purposes disclosed to you
• Accuracy: Ensuring data is accurate and up to date
• Storage Limitation: Retaining data only as long as necessary
• Integrity and Confidentiality: Implementing appropriate security measures

17.2 Regular Reviews

We regularly review and update:

• Our data protection policies and procedures
• Security measures and incident response plans
• Third-party service provider agreements
• Employee training on privacy and security

Acknowledgment and Consent

BY USING KOCHRIGHT.IN, YOU ACKNOWLEDGE THAT:

✓ You have read and understood this Privacy Policy ✓ You consent to the collection, use, and disclosure of your information as described ✓ You understand your rights and how to exercise them ✓ You agree to receive communications from us (subject to opt-out rights)

If you do not agree with this Privacy Policy, please do not use our website or services.

Last Updated: December 29, 2025

Effective Date: December 29, 2025

© 2025 Kochright. All rights reserved.

Quick Reference Summary

What we collect: Personal information you provide, usage data, cookies Why we collect it: To provide services, improve experience, communicate with you Who we share with: Service providers, coaches, legal authorities (as required) Your rights: Access, correct, delete, opt out of marketing How to contact us: karthik@kochright.com How we protect data: Encryption, secure storage, access controls

For complete details, please read the full Privacy Policy above.